Commerce

Manage verified store accounts

Review account setup and reset access when a customer requests help.

How to do it

  1. Open SupaCommerce → Customers and find the Verified store accounts section.
  2. Check the linked Contact and whether a password has been set.
  3. If needed, use Reset access with Commerce manage and Contact edit permissions. The customer can then verify their email again.

Check your result

Reset removes the stored password and active customer sessions in that BU; it does not delete the Contact or past Orders.

Good to know

Verify the customer request through your business support process before resetting access.

Still need help?

Tell us your BU code and the step where you got stuck. Do not include passwords, BU PINs, tokens or recovery codes.

Contact SupaChrome support