Commerce

Review payments across stores

Find pending requests and verified payment receipts in one BU workspace.

How to do it

  1. Open Commerce → Payments with Orders view permission.
  2. Search a reference, order number or customer email; filter by status.
  3. Open a payment for its linked Order, Contact and Company; for a pending bank or UPI request, verify receipt in SupaCommerce before confirmation.

Check your result

Payment lifecycle records are also queryable in Data Finder with store, channel, order and contact IDs.

Good to know

Pending requests are not proof of payment or an Order. Provider webhook verification or authorized receipt confirmation creates the verified payment.

Still need help?

Tell us your BU code and the step where you got stuck. Do not include passwords, BU PINs, tokens or recovery codes.

Contact SupaChrome support