SupaTill

Select products, add photos and open customer consent

Use shared product photos and prepare a customer-specific consent form without leaving the basket.

How to do it

  1. To add a photo, open Products & SKUs or SupaTill → Inventory → Edit product. Save a new product first, then choose a JPEG, PNG or WebP image up to 5 MB and select Save photo. The same photo is used by the shared catalog and POS.
  2. Open a register shift and confirm that its channel has available stock. Select a product tile to add one available unit, including unit-tracked products. Scan a unique unit barcode when you need to choose a particular physical item.
  3. Select or enter the customer, then choose Open customer consent form. Keep the POS tab open while the form opens in a separate tab. Allow the new tab or use the prepared-form link if your browser blocks it.
  4. The form prefills available name, email and international phone details. Enter missing information and review the optional Email and WhatsApp choices. At a signed-in SupaTill counter, select Save preferences to save those explicit choices without an email or phone verification step. Existing active channels show Already subscribed; if every available channel is active, no further action is needed. A saved Contact alone is not a marketing opt-in.
  5. If the form cannot be prepared, read the inline error and retry or open the manual form. Never share the prepared customer link with another customer.

Check your result

Product tiles show a saved photo and become selectable when the shift, channel stock and permissions allow it. Completed sales still validate each selected unit and payment.

Good to know

Photo editing requires Product edit or POS catalog/manage permission. Counter consent records the collecting operator and time; it does not claim email or phone ownership verification. Public consent forms retain their channel verification process. Suppression and delivery restrictions remain enforced.

Still need help?

Tell us your BU code and the step where you got stuck. Do not include passwords, BU PINs, tokens or recovery codes.

Contact SupaChrome support